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FAQ's

ARE THERE MULTIPLE COLORS IN EVERY LAMP?

All lamps have multiple colors including White, Yellow, Purple, Red, Green, Blue and Cyan. You can change the color settings by pressing the button on the lamp.

WHAT'S INCLUDED WITH THE LAMP?

With every order you will also receive a 150 cm USB cable that will allow you to plug your lamp in any country around the world using a USB plug adapter.

WHEN WILL MY ORDER ARRIVE?

Shipping times vary from country to country. An order usually takes anywhere from 1-3 weeks to arrive. There are many factors to consider when it comes to shipping to different countries around the world. Orders can get held up at customs from 1-2 weeks extra, though this is not common, in cases like this we ask that you wait patiently.

WHY DOESN'T MY TRACKING NUMBER WORK?

This is perfectly normal. Sometimes customers get concerned because their tracking status has not been updated since their order has been shipped. Depending on your location it can take a few days for the tracking number to be updated in the computer. If an order is in delivery sometimes the tracking number doesn't get updated until it gets through customs and picked up by the courier. If you are still concerned with your order, send us an email and we will be happy to take a look and give you a detailed status update. 

IS THERE WARRANTY ON THE LAMPS?

Yes. Every lamp comes with a 60 day warranty on the Base of the lamp. If there are any defects or problems with the lamp we will be more than happy to send you a replacement.